Governing our vision, decisions and behavior are our Core Values — pragmatic
statements
of what works best for us in the real world.Integrity: We revere honesty. We adhere to the highest ethical standards, provide timely,
accurate and complete financial reporting, encourage disclosing bad news and
welcome
disagreement.
Golden Rule: We respect all people, value the differences among them and deal with them
in
the way we want to be dealt with. This requires us to know ourselves and to try
to understand
others.
Objectives: We strive to communicate clearly Progressive's ambitious objectives and our
people's
personal and team objectives. We evaluate performance against all these
objectives.
Excellence: We strive constantly to improve in order to meet and exceed the highest
expectations of our customers, shareholders and people. We teach and encourage
our people to improve performance and to reduce the costs of what they do for
customers. We base their rewards on results and promotion on ability.
Profit: The opportunity to earn a profit is how the competitive free-enterprise system
motivates investment
to enhance human health and happiness. Expanding profits
reflect our customers' and claimants' increasingly positive view of Progressive. |
